Installation

Choose the setup path that fits your workflow. Most users only need the MCP Gateway — plugins and skills are delivered automatically through it.

Option 1: Claude Code CLI — One Command (Recommended)

If you use Claude Code, a single command wires up the hosted gateway for all projects on this machine:

claude mcp add --scope user --transport http msp-mcp-gateway https://mcp.wyre.ai/v1/mcp

Drop --scope user to scope the gateway to the current project only. On first tool call, Claude Code will open a browser for OAuth; then connect your vendor credentials at mcp.wyre.ai.

See the Gateway setup guide for verification, removal, and manual .mcp.json alternatives.

Option 2: Claude Desktop — Two-Step Setup

Claude Desktop setup has two parts. Both are required:

1. Install the plugin via the Cowork marketplace — provides skills and slash commands (e.g. /search-tickets, /create-ticket). Use the marketplace source wyre-technology/msp-claude-plugins.
2. Add the MCP gateway server — easiest via Settings → Connectors → Add custom connector, with URL https://mcp.wyre.ai/v1/mcp.

Full click-through instructions are in the Claude Desktop section of the Gateway setup guide.

Option 3: Claude.ai (Web) — No CLI Needed

Claude Pro, Team, and Enterprise users can add the gateway directly from claude.ai without any command-line tools:

1. Open claude.ai and click Customize in the left sidebar
2. Click Connectors
3. Click the + button, then Add custom connector
4. Enter a name (e.g. MSP Gateway)
5. Enter the Remote MCP server URL: https://mcp.wyre.ai/v1/mcp
6. Click Add, then complete the OAuth login flow when prompted

After setup, all your connected vendors are available immediately in any conversation.

Option 4: Plugin Marketplace (Skills & Commands Only)

If you want the plugin skills and slash commands without the gateway (for example, to use with local MCP servers or just for the domain knowledge), you can install them from the Cowork marketplace.

Install All Plugins

Then restart Claude Code to activate the plugins.

Install Individual Plugins

If you only need specific plugins, install them individually:

Available Plugin IDs

Option 5: Manual Installation (Advanced)

For developers who want to contribute or modify plugins, you can install manually:

# Clone the repository
git clone https://github.com/wyre-technology/msp-claude-plugins.git

# Navigate to a specific plugin
cd msp-claude-plugins/kaseya/autotask

# Install as local plugin
claude plugin add .

Verify Installation

After installation, verify the plugins are active:

# List connected MCP servers (Claude Code)
claude mcp list

# List installed plugins
/plugins

# Check a specific skill is available
/skill kaseya-autotask:tickets

Updating Plugins

To update to the latest version:

Uninstalling

To remove the plugins:

To remove the gateway MCP server:

claude mcp remove msp-mcp-gateway

Troubleshooting

Plugins not appearing after install

Make sure to restart Claude Code after installation. The plugins only become active after a restart.

Command not found errors

Verify the plugin is installed with /plugins. If listed but commands don't work, try reinstalling the specific plugin.

Gateway OAuth prompt doesn't appear

Try removing and re-adding the MCP server: claude mcp remove msp-mcp-gateway then re-run the add command.

API authentication errors (standalone plugins)

When running plugins without the gateway, each plugin requires vendor API credentials set as environment variables. Check the specific plugin documentation for required variables.